Effective Date: June 22, 2026
Company: A.V. Lauttamus Communications, Inc.
Website: www.lauttamus.com
Customer Care: 800.285.2197
Email: contact@lauttamus.com
Mailing Address: 1000 Colliers Way, Weirton, WV 26062

This SMS Terms & Conditions and Privacy Policy explains how A.V. Lauttamus Communications, Inc. and its related service names, including Lauttamus Communications & Security, collect, use, and protect information submitted through our website, forms, email communications, and SMS/text messaging programs. By using our website, submitting information to us, opting in to receive SMS/text messages, or subscribing to email communications, you agree to the terms described below.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Business or organization name
  • Email address
  • Phone number or mobile number
  • Mailing address or service address
  • Service interests or inquiry details
  • Account, service, or support information
  • Form submissions, messages, or other information you choose to provide

We may also collect basic website usage information, such as browser type, device information, IP address, pages visited, and interactions with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries, service requests, or support needs
  • Provide quotes, customer service, account assistance, or business communications
  • Send service-related, transactional, appointment, support, or account notifications
  • Send marketing emails, newsletters, promotions, service updates, or company announcements where permitted
  • Send SMS/text messages when you have opted in
  • Process HELP requests, unsubscribe requests, and opt-out requests
  • Maintain communication preferences, consent records, suppression lists, and compliance records
  • Improve our website, services, systems, and customer experience
  • Comply with legal, regulatory, carrier, security, or service-provider requirements

3. SMS/Text Messaging Terms

By opting in to receive SMS/text messages from A.V. Lauttamus Communications, Inc., you consent to receive SMS messages from us at the mobile number you provide.

SMS messages may include, depending on the program or service selected:

  • Customer service messages
  • Account or service notifications
  • Appointment reminders
  • Support communications
  • Operational alerts
  • Two-way communications related to your inquiry or services
  • Marketing or promotional messages, where permitted by your opt-in

Message frequency varies. Message and data rates may apply based on your mobile carrier’s terms.

Reply HELP for help or contact us at 800.285.2197 or contact@lauttamus.com.

Reply STOP to opt out of SMS messages. You may also reply END, CANCEL, UNSUBSCRIBE, QUIT, or OPT OUT to revoke SMS consent.

After you opt out, we may send one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that messaging program unless you opt in again.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

4. SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We do not sell mobile numbers, SMS opt-in records, or SMS consent information.

We may use trusted service providers, vendors, carriers, and messaging platforms as necessary to deliver SMS messages, manage communication preferences, process HELP and STOP requests, maintain compliance records, troubleshoot delivery issues, and support our messaging services. These providers are authorized to use information only as needed to provide services on our behalf.

5. Email Communications

By providing your email address, you agree that A.V. Lauttamus Communications, Inc. may contact you by email regarding your inquiry, services, account matters, customer support, company updates, and marketing communications.

Marketing emails may include newsletters, product or service announcements, promotions, or other business-related information.

You may opt out of marketing emails at any time by using the unsubscribe link included in a marketing email or by contacting us at contact@lauttamus.com.

Even if you opt out of marketing emails, we may still send non-marketing emails related to active services, account administration, transactions, service requests, customer support, security matters, or other business communications.

6. Sharing of Information

We do not sell personal information.

We may share limited information with service providers who help us operate our website, deliver communications, provide customer service, administer accounts, process requests, maintain records, support business operations, or comply with legal and regulatory requirements.

We may also disclose information when required by law, regulation, legal process, carrier requirement, or when necessary to protect our rights, property, customers, employees, or business operations. SMS opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Opt-Out and Communication Preferences

You may opt out of communications as follows:

  • SMS/Text Messages: Reply STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or OPT OUT.
  • SMS Help: Reply HELP, call 800.285.2197, or email contact@lauttamus.com.
  • Marketing Emails: Use the unsubscribe link in the email or contact contact@lauttamus.com.
  • Opting out of one communication channel does not automatically opt you out of all communication channels. For example, replying STOP to SMS messages will stop SMS messages, but you may still receive emails unless you unsubscribe from email communications separately.

    8. Delivery Limitations

    SMS and email delivery may depend on network availability, carrier policies, handset compatibility, email-provider filtering, internet service, third-party systems, and other factors outside our control. Carriers are not liable for delayed or undelivered messages. A.V. Lauttamus Communications, Inc. is not responsible for charges, errors, delays, failed delivery, filtering, blocking, or other issues caused by carriers, email providers, third-party service providers, network conditions, or recipient device settings.

    9. Data Security

    We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no website, email system, SMS platform, electronic communication, or data storage system can be guaranteed to be completely secure.

    10. Data Retention

    We may retain information for as long as necessary to respond to inquiries, provide services, administer accounts, maintain business records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, troubleshoot delivery issues, and document communication consent, HELP requests, unsubscribe requests, opt-out requests, and suppression lists.

    11. Third-Party Links

    Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of those third parties before providing information to them.

    12. Children’s Privacy

    Our website, services, and communications are intended for businesses and adults. They are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

    13. Changes to This Policy

    We may update this SMS Terms & Conditions and Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website, services, or communications programs after updates are posted means you accept the updated policy.

    14. Contact Us

    If you have questions about this SMS Terms & Conditions and Privacy Policy or wish to update your communication preferences, please contact us:

    A.V. Lauttamus Communications, Inc.
    PO Box 2216
    Weirton, WV 26062
    800.285.2197
    www.lauttamus.com
    contact@lauttamus.com