Drive end-user satisfaction and up-time through world-class support services around the clock.
Buying and deploying technology assets requires end-user support to maximize up time and return on investment.
Lauttamus offers 24×7 help desk options that include phone-based, live chat, text and email-based options for resolving any and all issues concerning the use of a device by the end-user.
Features include:
- Customer-branded greeting
- Up to 24×7 availability
- Hardware support
- Software support
- Application support
- Connectivity support
- Multi-lingual options
- SLAs
- Reporting
Provide anytime, anywhere tech support for your team — to keep them running at full potential.