At Lauttamus, we take great pride in serving our customers. To serve them better than any answering service provider in the industry, we ensure that our Answering Staff are adequately trained in specific measures that help provide the best service available. All of our team members must pass our standards for performance and training before they handle any inbound calls. The result of this strict standard is unparalleled service and protection for our customers.
Lauttamus ensures that our Answering Staff meet these standards:
- All of our call center staff are ATSI (Association of Tele-Services International) trained.
- All call center staff sign confidentiality agreements upon their hire.
- All call center staff are trained to handle emergency as well as non-emergency calls.
- Consistent monitoring of calls allow us to better train our employees which in turn provides better customer satisfaction for you.
Looking for more information about our Call Center and our talented Answering Staff? Contact us today for more details.