Nothing pleases us more than a happy customer. And nothing makes a customer happier than choosing Lauttamus Security to help provide the consultation, selection, installation and service on a security system. Below are just a few of our customers and their words to help describe their experience of Lauttamus and our Security services.
We would just like to express how pleased we are with our new security system installed by Lauttamus Security. The entire process from the sales presentation to the installation was done very professionally, competitively, correctly, and the personal attention provided was outstanding. We highly recommend Lauttamus Communication and Lauttamus Security. Thank you for a job well done!
Please accept this letter in appreciation of the hard work you and your team put into our gate system project. From the time I first contacted your company for the assistance with purchasing gate access cards for our old system, everyone has been helpful.
Beginning with our first contact with you I felt very comfortable and at ease. Your appraisal of my security needs and recommendations were right on the money. As I explained to you at the time, I also had another security company look at what I was trying to do at my residence, but after comparing the two quotes your’s was the best. Continuing, the installation was done according to our discussion and everything was put in the locations agreed upon. My wife and I were very pleased with the way the equipment was placed and the results. Both of the service technicians were professional and very well trained at their jobs. The time they took to go over the equipment and its operation was appreciated. To better emphasize how I feel about your customer service, let me also comment on the service call we had about 3 weeks after the installation. One of the camera’s stopped working and we called for assistance. The same day one of the technicians who installed the system stopped by the house. He quickly found the problem (a faulty camera) apologized that he could not get it fixed that day but left the camera in place so no one would suspect it was not functioning. He said he would make us his first stop the next day. He picked up the camera and replaced it before 10:30 a.m. In today’s world that kind of customer service is just not the norm but it is very much appreciated. If in the future I or anyone I know has security needs, or any other service your company provides, you can count on my recommendation.