Additional Documentation
*All documents are in .PDF format unless otherwise noted.
Elevator Answering Service
Disaster Recovery
Funeral Answering Service
HVAC Answering Service
Advanced Call Center
Real Estate Answering Service
Ethics Hotline

Quality Control

Lauttamus Communications believes in continuous improvement.  We strive for excellence every single day.  If you have recently experienced a problem with our call center services, please complete the questionnaire, and a supervisor will follow up with you within 48 hours.  If you want immediate response, please call 800-285-2197.

SUBSCRIBER INFORMATION: E-mail Address Full Name Company Name Account Number Phone (with area code) Do you request to have    a report on this matter? No report necessary Yes, I need a report CALL INFORMATION : Message Day of the Week Sunday Monday Tuesday Wednesday Thursday Friday Saturday Message Date January February March April May June July August September October November December Approx. Time of Day  AM       PM Caller Name Any identifying info? Please indicate your reason for initiating this inquiry: Call Not Relayed Excellent Service Delayed Call Relay Attitude Improper Relay High Quality Performance (Describe Below) Incomplete Message (Describe Below)   Other (Describe Below) Inaccurate Message (Describe Below)   Please describe the PROBLEM or PRAISE related to this message and any other details you are able to provide.